Shipping Policy

Thank you for shopping with TYN HQ. We aim to make your shopping experience smooth and reliable. Please read our shipping policy below:

Processing Times

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

• In some cases, domestic UK orders may take 7–10 business days to dispatch. This is because certain items are made to order or require extra quality checks before leaving our warehouse.

Shipping Times

• Domestic Shipping (UK): 3–7 business days after dispatch.

• International Shipping: 7–21 business days depending on the destination.

• Shipping times are estimates and may vary due to customs clearance, courier delays, or seasonal demand.

Shipping Costs

• Shipping costs are calculated at checkout based on the delivery address and selected shipping option.

• Free shipping may be offered on orders over a certain amount (see promotional banners for details).

Order Tracking

• Once your order has been shipped, you will receive a confirmation email with tracking information.

• Please allow up to 48 hours for tracking details to update.

Customs, Duties, and Taxes

• International orders may be subject to customs fees, import duties, and local taxes. These charges are the responsibility of the customer.

Wrong Address Disclaimer

• Please ensure your shipping address is correct before placing your order.

• TYN HQ is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

• While we work with reliable carriers, TYN HQ is not liable for delays or lost packages once the order has been handed to the courier.

• If your package is delayed or missing, please contact the shipping carrier directly. If further assistance is needed, reach out to us at orders@tynhq.com

Contact Us

For any shipping-related questions, please contact our support team at orders@tynhq.com